Where is the problem?
Note the room, roof slope or building area where you see moisture or damage.
Contact the Tyler office
Tell the team what is happening with the roof.
Call during office hours or use the form to prepare an email with the property and service details.
Helpful details to share.
You do not need a diagnosis. A few basic facts can help the first conversation move faster.
When did it start?
Mention recent storms, wind, falling limbs or whether the issue has appeared over time.
What kind of property?
Share whether it is a home, commercial building or another type of structure.
Is there an active leak?
Say if water is entering now so the office understands the immediate condition.